Independent reference · Facts sourced from CPSC, ENERGY STAR and DOE Record verified Aug 18, 2026
Active recall — stop using this product now.
Remedy: free repair · About 6,600 units
Recall No. 24-199 Published April 11, 2024

Zipline Kits

The zipline's stainless-steel cable can break, posing a fall hazard. sold at Amazon.com from March 2020 – June 2023 for about $140.

Recalled Jugader Zipline Kit Cable and Trolley
What you are looking at

Recalled Jugader Zipline Kit Cable and Trolley

Image: CPSC recall notice Two more views

Check the label first

Compare every letter, number, space and suffix. A similar-looking product with a different suffix may not be part of this recall.

Affected model numbers

Why it was recalled

The zipline's stainless-steel cable can break, posing a fall hazard.

20
Incident reports to the firm
1
Injuries reported
0
SaferProducts.gov reports

The firm has received 20 reports of the cable breaking, resulting in nine injuries including lacerations and one broken clavicle.

The official remedy

Remedy type: repair
01
What to do

Consumers should immediately stop using the recalled zipline kits and contact Jugader for a free repair kit. Consumers must submit a photo of the cable and the trolley or their online purchase order number to receive a free repair kit, including a new cable and updated installation instructions.

Product and sales details

UnitsAbout 6,600
Made inChina
Sold atAmazon.com
Sales periodMarch 2020 – June 2023
PriceAbout $140

How to reach the firm

Phone
800-360-8078
Email

Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.