Metallic Mugs included in 2023 Holiday Starbucks-branded Gift Sets

What you are looking at

Recalled Starbucks Holiday Gift Set with 2 Mugs (As Sold)

Image: CPSC recall notice Two more views

Check the label first

Compare every letter, number, space and suffix. A similar-looking product with a different suffix may not be part of this recall.

Affected model numbers

Why it was recalled

If microwaved or filled with extremely hot liquid, the mugs can overheat or break, posing burn and laceration hazards.

Incident reports to the firm

Injuries reported

SaferProducts.gov reports

There have been 12 incidents of the mugs overheating or breaking resulting in 10 injuries, including nine severe burns/blisters on fingers or hands, and one cut on a finger. One incident required medical attention.

The official remedy

Remedy type: refund

What to do

Consumers should immediately stop using the recalled mugs, and either return them to the place of purchase or contact Nestlé USA for a full refund. Consumers can receive a cash or gift card refund when they return the mug to the store where purchased, or a check from Nestlé USA when they visit https://www.nestleusa.com/info/contact-us-landing, scroll down to "Leave Us a Message", click on "Complaint", select "Recall" from the drop-down menu, attach a photo of the mug or the gift set identifier code, complete the form and hit send. Proof of purchase (receipt) is not required to receive a full refund.

Product and sales details

UnitsAbout 440,500

Made inChina

Sold atOnline and in-store at Target and Walmart, and through Nexcom (military retail outlets) nationwide

Sales periodNovember 2023 – January 2024

PriceAbout $10,

How to reach the firm

Phone

800-681-1676

9 a.m. to 6 p.m. ET Monday through Friday

Recall page

https://www.nestleusa.com/media/pressreleases/metallicmugrecall

Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.