Electric Height-Adjustable Mobile Stands for Large Interactive Flat Panel Displays

The wheelbase welds on the stands can bend or break while the stand is being moved, causing the stands to fall over, posing tip-over and entrapment hazards. sold at SMART authorized distributors and resellers who sold directly to businesses nationwide from May 2023 – December 2023 for about $1,735.

What you are looking at

Recalled Electric Height-Adjustable Mobile Stand for Large Interactive Flat Panel Displays

Image: CPSC recall notice Two more views

Check the label first

Compare every letter, number, space and suffix. A similar-looking product with a different suffix may not be part of this recall.

Affected model numbers

FSE-400

Why it was recalled

The wheelbase welds on the stands can bend or break while the stand is being moved, causing the stands to fall over, posing tip-over and entrapment hazards.

Incident reports to the firm

Injuries reported

SaferProducts.gov reports

The firm has received one report of the wheelbase welds breaking while the stand was being moved. No injuries have been reported.

The official remedy

Remedy type: replace

What to do

Consumers should immediately stop using the recalled mobile stands and contact SMART Technologies ULC for an on-site replacement of the wheelbase free of charge. SMART and its authorized resellers are contacting known purchasers directly.

Product and sales details

UnitsAbout 750

Made inNetherlands

Sold atSMART authorized distributors and resellers who sold directly to businesses nationwide

Sales periodMay 2023 – December 2023

PriceAbout $1,735

How to reach the firm

Phone

888-427-6278

6 a.m. to 6 p.m. MT Monday through Friday

Recall page

https://support.smarttech.com/docs/general-support-info/en/recalls

Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.