BISSELL® brand Multi Reach Hand and Floor Vacuum Cleaners

What you are looking at

Recalled BISSELL Multi Reach Hand and Floor Vacuum Cleaner with floor attachment

Image: CPSC recall notice Two more views

Check the label first

Compare every letter, number, space and suffix. A similar-looking product with a different suffix may not be part of this recall.

Affected model numbers

Why it was recalled

The vacuum's battery pack can overheat and smoke, posing a fire hazard.

Incident reports to the firm

Injuries reported

SaferProducts.gov reports

BISSELL has received 17 reports of the recalled vacuum cleaners smoking and emitting a burning odor. Six of the reports included the battery pack catching fire, three of which resulted in minor property damage and two resulting in minor burn injuries.

The official remedy

Remedy type: replace

What to do

Consumers should immediately stop using the recalled vacuums and contact BISSELL for instructions on how to deplete the charge on the battery and receive a free replacement vacuum. Recalled lithium-ion batteries should be disposed of in accordance with any local and state laws and not in the trash.

Product and sales details

UnitsAbout 142,000 (In addition, about 14,600 were sold in Canada)

Made inChina

Sold atLowe's, Macy's, Kohl's, Target, Walmart, Best Buy and other stores nationwide and online at www.bissell.com, www.amazon.com, www.hsn.com and other online sellers

Sales periodAugust 2016 – December 2022

Price$110 to $270

Category Electrical

How to reach the firm

Phone

855-417-7001

9 a.m. to 9 p.m. ET Monday through Friday and 9 a

RecallNA@bissell.com

Recall page

www.BISSELL.com/recall

Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.