What you are looking at
Recalled Class 2 Sinch.2 e-bike (Quicksilver)
Image: CPSC recall notice
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Check the label first
Compare every letter, number, space and suffix. A similar-looking product with a different suffix may not be part of this recall.
Affected model numbers
Why it was recalled
The recalled e-bikes can accelerate unexpectedly, resulting in loss of control, posing crash and injury hazards.
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Incident reports to the firm
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Injuries reported
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SaferProducts.gov reports
The firm has received six reports of the recalled e-bikes accelerating unexpectedly. No injuries have been reported.
The official remedy
Remedy type: repair
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What to do
Consumers should immediately stop using the recalled e-bikes and contact a Ride Aventon authorized dealer to schedule a free repair, including a software update to the controller.
Product and sales details
UnitsAbout 2,300
Made inChina
Sold atBicycle stores nationwide and online at BestBuy.com and Eriksbikeshop.com
Sales periodApril 2023 – August 2023
PriceAbout $1,800
How to reach the firm
Phone
866-300-3311
9 a.m. to 4 p.m. PT Monday through Friday; or by email at info@aventon
Email
info@aventon.com
Recall page
https://www.aventon.com/pages/recalls
Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.