What you are looking at
Recalled Hover-1 Helix hoverboard in Camouflage
Image: CPSC recall notice
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Check the label first
Compare every letter, number, space and suffix. A similar-looking product with a different suffix may not be part of this recall.
Affected model numbers
Why it was recalled
The recalled hoverboard's lithium-ion battery can overheat, posing a fire hazard.
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Incident reports to the firm
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Injuries reported
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SaferProducts.gov reports
DGL has received three reports of fire, which are associated with five reports of people experiencing headaches, nausea, or coughs from smoke inhalation and approximately $25,000 in reported property damage.
The official remedy
Remedy type: replace
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What to do
Consumers should stop using the recalled hoverboards immediately and contact Hover-1 for instructions as to how to receive a free replacement hoverboard.
Product and sales details
UnitsAbout 25,000
Made inChina
Sold atwww.walmart.com and www.amazon.com
Sales periodSeptember 2020 – December 2021
How to reach the firm
Phone
888-556-8426
11 a.m. to 4 p.m. ET Monday through Friday
Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.