Independent reference · Facts sourced from CPSC, ENERGY STAR and DOE Record verified Aug 18, 2026
ItemRecalls.com
Active recall — stop using this product now.
Remedy: free repair · About 11,000 units
Recall No. 24-033 Published November 30, 2023

Knob-control electric radiant cooktops, model GE JP3030

The cooktop's burners can remain on after use, even after being turned to the "off" position, due to misaligned burner knob stems and fractured burner knob components that can exist in units manufactured between July 2022 and September 2022, posing a burn hazard to consumers. Manufactured by Haier US Appliance Solutions Inc. and sold at Major home improvement and appliance stores nationwide, including Best Buy, Lowe's and The Home Depot, from July 2022 through 2023 for between $1,110 and $1,220. for $1,110 to $1,220.

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Recalled GE electric radiant cooktop, model no. JP3030DJ4BB
What you are looking at

Recalled GE electric radiant cooktop, model no. JP3030DJ4BB

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Affected model numbers
UPC codes
084691809609 084691809074 084691809081

Why it was recalled

The cooktop's burners can remain on after use, even after being turned to the "off" position, due to misaligned burner knob stems and fractured burner knob components that can exist in units manufactured between July 2022 and September 2022, posing a burn hazard to consumers.

83
Incident reports to the firm
0
Injuries reported
0
SaferProducts.gov reports

GE Appliances has received 83 reports of incidents in which a burner failed to regulate temperature accurately and/or power off when the knob was turned to the "off" position. No injuries have been reported.

The official remedy

Remedy type: repair
01
What to do

Consumers should immediately contact GE Appliances to arrange for free installation of a replacement burner knob assembly. When not in use, turn the unit off at the circuit breaker. Do not leave flammable materials or empty cookware on or near the cooktop. In the affected units, the burner can remain on following use even after being turned to the "off" position. In this case, the "On" indicator light will not be illuminated, but the "Hot Cooktop" light corresponding to the burner will remain illuminated until power to the cooktop is turned off at the breaker switch.

Product and sales details

ManufacturerHaier US Appliance Solutions Inc., d/b/a GE Appliances, of Louisville, Kentucky
UnitsAbout 11,000
Made inUnited States
Sold atMajor home improvement and appliance stores nationwide, including Best Buy, Lowe's and The Home Depot, from July 2022 through 2023 for between $1,110 and $1,220.
Price$1,110 to $1,220

How to reach the firm

Phone
877-261-1509
8 a.m. to 5 p.m. ET Monday through Friday or online at http://geappliances

Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.