What you are looking at
Recalled Louisa Strappy Sandal, violet
Image: CPSC recall notice
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Affected model numbers
Why it was recalled
The heels on the shoes can detach, posing a fall hazard.
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Incident reports to the firm
0
Injuries reported
0
SaferProducts.gov reports
None reported
The official remedy
Remedy type: refund
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What to do
Consumers should immediately stop using the recalled shoes and contact Khaite for a full refund. For those who purchased shoes through a Khaite store or Khaite.com, email info@khaite.com for instructions on how to return and to receive free shipping and a full refund. Purchasers from third-party retailers must return the product to the third-party retailer to receive a full refund or store credit.
Product and sales details
UnitsAbout 1,860
Made inItaly
Sold atKhaite, Bergdorf Goodman, Nordstrom, Saks Fifth Avenue, and other independent stores worldwide and online at Khaite.com, Net-a-porter.com, and MatchesFashion.com
Sales periodOctober 2022 – July 2023
Price$920 to $1,080
How to reach the firm
Email
info@khaite.com
Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.