Independent reference · Facts sourced from CPSC, ENERGY STAR and DOE Record verified Aug 18, 2026
Active recall — stop using this product now.
Remedy: full refund · About 14,670 units
Grills & fireplaces Recall No. 24-023 Published November 9, 2023

Style Selections 42-inch-wide Infrared Quartz Electric Fireplaces

The electric fireplaces can overheat, posing a fire hazard. Manufactured by Twin-Star International Inc and sold at Lowe's stores nationwide and online at Lowes.com from September 2021 – January 2023 for about $200.

Recalled Style Selections 42-inch-wide Black Infrared Quartz Electric Fireplace
What you are looking at

Recalled Style Selections 42-inch-wide Black Infrared Quartz Electric Fireplace

Image: CPSC recall notice Two more views

Check the label first

Compare every letter, number, space and suffix. A similar-looking product with a different suffix may not be part of this recall.

Affected model numbers

Why it was recalled

The electric fireplaces can overheat, posing a fire hazard.

24
Incident reports to the firm
0
Injuries reported
0
SaferProducts.gov reports

Twin-Star and Lowe's have received 24 reports of overheating, fire or smoke incidents. These include two reports of property damage. No injuries have been reported.

The official remedy

Remedy type: refund
01
What to do

Consumers should immediately stop using and unplug the recalled electric fireplace and contact Twin-Star for a refund of the purchase price. Consumers should complete the online recall registration form at www.twinstarhome.com/recall or call Twin-Star for information on how to take part in this recall.

Product and sales details

ManufacturerTwin-Star International Inc, of Boca Raton, Florida
UnitsAbout 14,670
Made inVietnam
Sold atLowe's stores nationwide and online at Lowes.com
Sales periodSeptember 2021 – January 2023
PriceAbout $200

How to reach the firm

Phone
855-884-9651
8:30 a.m. to 5:30 p.m. ET Monday through Friday

Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.

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