Recalled Ecnup helmet in purple
Check the label first
Compare every letter, number, space and suffix. A similar-looking product with a different suffix may not be part of this recall.
Why it was recalled
The recalled helmets do not comply with the coverage, positional stability, and labeling requirements of the CPSC federal safety standard for bicycle helmets. The helmets can fail to protect in the event of a crash, posing a risk of head injury.
None reported
The official remedy
Consumers should immediately stop using the recalled helmets and contact Ecnup for a full refund. To receive a refund, consumers should destroy the helmet by cutting off the straps, email photos of the helmet with the straps cut off to bikebikeliu@hotmail.com to prove destruction, and then dispose of the recalled helmet. Ecnup is contacting all purchasers directly.
Product and sales details
How to reach the firm
Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.