What you are looking at
Recalled power banks in dual pack
Image: CPSC recall notice
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Check the label first
Compare every letter, number, space and suffix. A similar-looking product with a different suffix may not be part of this recall.
Affected model numbers
Why it was recalled
The recalled power banks can overheat and ignite, posing a fire hazard.
0
Incident reports to the firm
1
Injuries reported
0
SaferProducts.gov reports
Costco has received three reports of fire, including one report of fire on a commercial flight resulting in four reports of smoke inhalation and one report of a minor burn injury to passengers.
The official remedy
Remedy type: refund
01
What to do
Consumers should immediately stop using the recalled power banks and contact Costco for a full refund. Ubio Labs is no longer in operation. Costco has contacted all known purchasers directly.
Product and sales details
UnitsAbout 350,000
Made inChina
Sold atCostco stores nationwide and online at www.costco.com
Sales periodMarch 2019 – December 2020
PriceAbout $32
How to reach the firm
Phone
800-774-2678
8 a.m. to 5 p.m. PT Monday through Friday and 8 a
Recall page
https://customerservice.costco.com
Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.