Independent reference · Facts sourced from CPSC, ENERGY STAR and DOE Record verified Aug 18, 2026
ItemRecalls.com
Active recall — stop using this product now.
Remedy: free repair · About 930 units
Furniture Recall No. 23-769 Published June 22, 2023

Havertys Concord Dual Power Recliner Chairs

When the chair is reclined and weight is applied to the chair back while returning to the upright position, the metal power mechanism assembly can bend, and cause the chair back to detach, posing a fall hazard to consumers. Manufactured by Artistic Leathers S de RL de CV and sold at Havertys stores nationwide and online by Havertys from September 2020 – January 2023 for $3,000 to $3,800.

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Recalled Havertys Concord Dual Power Recliner
What you are looking at

Recalled Havertys Concord Dual Power Recliner

Image: CPSC recall notice Two more views

Check the label first

Compare every letter, number, space and suffix. A similar-looking product with a different suffix may not be part of this recall.

Affected model numbers

Why it was recalled

When the chair is reclined and weight is applied to the chair back while returning to the upright position, the metal power mechanism assembly can bend, and cause the chair back to detach, posing a fall hazard to consumers.

0
Incident reports to the firm
1
Injuries reported
0
SaferProducts.gov reports

The firm has received nine reports of the chair back detaching including two consumers who reported injuries involving the back, neck and hip.

The official remedy

Remedy type: repair
01
What to do

Consumers should immediately stop using the recalled recliner chairs and contact Havertys for a free repair by a service technician to install a replacement part in the metal power assembly mechanism. Havertys is contacting known purchasers directly.

Product and sales details

ManufacturerArtistic Leathers S de RL de CV, of Mexico (Chairs)
UnitsAbout 930
Made inMexico
Sold atHavertys stores nationwide and online by Havertys
Sales periodSeptember 2020 – January 2023
Price$3,000 to $3,800
Category Furniture

How to reach the firm

Phone
888-428-3789
8 a.m. to 7 p.m. ET Monday through Saturday
Recall page
www.Havertys.com

Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.

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