Independent reference · Facts sourced from CPSC, ENERGY STAR and DOE Record verified Aug 18, 2026
ItemRecalls.com
Active recall — stop using this product now.
Remedy: free repair · About 96,400 (In addition, about 19,300 were sold in Canada) units
Recall No. 23-725 Published February 9, 2023

LiftMaster myQ Garage Door Control Panels

The control panel's secondary entrapment protection system can fail causing the garage door to close even with an obstruction present, posing an entrapment hazard. Manufactured by Grupo Chamberlain S.de R.L. de C.V. and sold at Online and in stores at The Home Depot, Lowes, Menards and other stores and distributors nationwide from March 2022 – October 2022 for about $60,.

View the official CPSC notice Watch this model Jump to the remedy
Recalled LiftMaster garage door control panel
What you are looking at

Recalled LiftMaster garage door control panel

Image: CPSC recall notice Two more views

Check the label first

Compare every letter, number, space and suffix. A similar-looking product with a different suffix may not be part of this recall.

Affected model numbers
UPC codes
012381203536 012381203529 012381203543 012381188246 012381191277 012381203611 012381203628 012381204304

Why it was recalled

The control panel's secondary entrapment protection system can fail causing the garage door to close even with an obstruction present, posing an entrapment hazard.

0
Incident reports to the firm
0
Injuries reported
0
SaferProducts.gov reports

None reported in the U.S.

The official remedy

Remedy type: repair
01
What to do

Consumers should immediately contact the Chamberlain Group to receive a free repair kit, including shipping. The repair kit consists of a replacement garage door control panel and installation instructions. Installation instructions can also be found at https://support.chamberlaingroup.com. Chamberlain Group is contacting all known purchasers directly.

Product and sales details

ManufacturerGrupo Chamberlain S.de R.L. de C.V., of Mexico
UnitsAbout 96,400 (In addition, about 19,300 were sold in Canada)
Made inMexico
Sold atOnline and in stores at The Home Depot, Lowes, Menards and other stores and distributors nationwide
Sales periodMarch 2022 – October 2022
PriceAbout $60,

How to reach the firm

Phone
833-775-1951
9 a.m. to 5 p.m. CT Monday through Friday

Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.