Independent reference · Facts sourced from CPSC, ENERGY STAR and DOE Record verified Aug 18, 2026
Active recall — stop using this product now.
Remedy: free repair · About 25,000 units
Recall No. 23-722 Published January 12, 2023

1620 vinyl single-hung impact windows with window opening control devices

The tilt latch can cause the window opening control devices to malfunction, posing fall and serious injury hazards. Manufactured by MI Windows and Doors LLC and sold at Independent window distributors, including C and C Window & Door and Southeastern Sash, in the U.S. southern coastal region, including in Alabama, Florida, Georgia, Louisiana, Mississippi, North Carolina, South Carolina and Texas, from September 2017 – November 2022 for $500 to $700.

Recalled MI Windows and Doors 1620 vinyl single-hung impact window
What you are looking at

Recalled MI Windows and Doors 1620 vinyl single-hung impact window

Image: CPSC recall notice Two more views

Check the label first

Compare every letter, number, space and suffix. A similar-looking product with a different suffix may not be part of this recall.

Affected model numbers

Why it was recalled

The tilt latch can cause the window opening control devices to malfunction, posing fall and serious injury hazards.

0
Incident reports to the firm
0
Injuries reported
0
SaferProducts.gov reports

None reported

The official remedy

Remedy type: repair
01
What to do

Consumers should immediately close and lock the recalled windows and contact MI Windows and Doors for a free repair. MI will arrange for a free in-home repair to replace the window opening control devices. MI Windows and Doors is contacting all known purchasers directly.

Product and sales details

ManufacturerMI Windows and Doors LLC, of Harrisburg, Pennsylvania
UnitsAbout 25,000
Made inUnited States
Sold atIndependent window distributors, including C and C Window & Door and Southeastern Sash, in the U.S. southern coastal region, including in Alabama, Florida, Georgia, Louisiana, Mississippi, North Carolina, South Carolina and Texas,
Sales periodSeptember 2017 – November 2022
Price$500 to $700

How to reach the firm

Phone
800-276-0408
Email

Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.