What you are looking at
Recalled woom ORIGINAL woom 1 (without pedals)
Image: CPSC recall notice
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Affected model numbers
Why it was recalled
The stem and handlebar on the bikes can detach and cause riders to lose control, posing a fall hazard.
77
Incident reports to the firm
19
Injuries reported
0
SaferProducts.gov reports
The firm has received 77 reports of the handlebar stem detaching or loosening, resulting in 19 injuries involving bruising, cuts or abrasions.
The official remedy
Remedy type: repair
01
What to do
Consumers should stop using the recalled bicycles and contact woom Bikes USA for a free repair kit. woom Bikes USA is contacting all known purchasers directly.
Product and sales details
Manufacturerwoom Bikes USA, of Austin, Texas
UnitsAbout 84,000 (In addition, 533 were sold in Canada)
Made inUnited States
Sold atwoom.com, amazon.com and select local bicycle stores nationwide
Sales periodSeptember 2018 – March 2022
Price$200 to $530
How to reach the firm
Phone
855-966-6872
8 a.m. to 5 pm CT
Email
productsafetyUS@woom.com
Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.