Recalled Black Diamond Recon LT avalanche transceiver
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Why it was recalled
The recalled transceivers can unexpectedly enter search mode due to interference from other beacons. If this occurs, the device could fail to transmit the position of survivors of an avalanche, resulting in delayed search and rescue operations, which could result in severe bodily harm or death if the skier is buried under snow.
The firm has received seven reports of the transceiver mode changing while in use. No injuries have been reported.
The official remedy
Consumers should immediately stop using the recalled transceivers and perform a free repair which consists of a firmware update which is done by downloading the Pieps App for iOS or Android devices, connecting the transceiver via Bluetooth, and then following the on-screen prompts to receive a full refund. Consumers can also take the recalled transceivers to a Black Diamond store or ship the transceiver to the Black Diamond service center to have the firmware installed.
Product and sales details
How to reach the firm
Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.