Independent reference · Facts sourced from CPSC, ENERGY STAR and DOE Record verified Aug 18, 2026
ItemRecalls.com
Active recall — stop using this product now.
Remedy: full refund · About 800,000 (730,000 of the 800,000 were recalled on December units
Recall No. 23-172 Published March 31, 2023

The Laundress Fabric Conditioners

The fabric conditioners can contain a chemical impurity, ethylene oxide, a carcinogen that can cause adverse health effects if there is significant and direct long-term exposure. sold at TheLaundress.com, Amazon.com, and additional websites and in stores at The Laundress, Bloomingdale's, The Container Store, Saks Fifth Avenue, Target, Nordstrom, Jenni Kayne, Kith, Peruvian Connection, N.Peal, Brooklinen, and other major retailers nationwi for $1 to $20.

View the official CPSC notice Watch this model Jump to the remedy
Recalled The Laundress Fabric Conditioners
What you are looking at

Recalled The Laundress Fabric Conditioners

Image: CPSC recall notice Two more views

Check the label first

Compare every letter, number, space and suffix. A similar-looking product with a different suffix may not be part of this recall.

Affected model numbers

Why it was recalled

The fabric conditioners can contain a chemical impurity, ethylene oxide, a carcinogen that can cause adverse health effects if there is significant and direct long-term exposure.

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Incident reports to the firm
0
Injuries reported
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SaferProducts.gov reports

None reported

The official remedy

Remedy type: refund
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What to do

Consumers should immediately stop using the recalled fabric conditioners and contact The Laundress for instructions to receive a full refund. Consumers who have previously requested a refund for these products in response to The Laundress' December 2022 recall and reimbursement program should not submit a new request. Consumers who purchased the recalled products on or after January 2021 can request a refund using either a photo of the lot code with their initials and the date written in marker or a receipt, or if purchased through www.TheLaundress.com, consumers can submit their e-mail address for a refund. Consumers who purchased the recalled products before January 2021 should take a photo of the lot code with their initials and the date written in marker and contact The Laundress for a full refund of the purchase price, with receipt, or of the manufacturer's suggested retail price, without receipt.

Product and sales details

UnitsAbout 800,000 (730,000 of the 800,000 were recalled on December
Made inUnited States
Sold atTheLaundress.com, Amazon.com, and additional websites and in stores at The Laundress, Bloomingdale's, The Container Store, Saks Fifth Avenue, Target, Nordstrom, Jenni Kayne, Kith, Peruvian Connection, N.Peal, Brooklinen, and other major retailers nationwi
Price$1 to $20

How to reach the firm

Phone
800-681-1915
9 a.m. to 5 p.m. ET Monday through Friday

Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.