Independent reference · Facts sourced from CPSC, ENERGY STAR and DOE Record verified Aug 18, 2026
ItemRecalls.com
Active recall — stop using this product now.
Remedy: free repair · About 61,000 (In addition, about 4,300 were sold in Canada) units
Recall No. 23-091 Published January 12, 2023

BISSELL® Cordless Multi-Surface Wet Dry Vacuums Models 2551, 2551W and 25519

The circuit board inside the vacuum's battery pack can overheat and smoke, posing a fire hazard. sold at Walmart stores nationwide and online at www.bissell.com, www.walmart.com, www.qvc.com, www.amazon.com, www.costco.com, www.fingerhut.com, www.acehardware.com, www.kohls.com, and www.wayfair.com from January 2019 – November 2022 for about $360.

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Recalled BISSELL cordless multi-surface wet dry vacuum (model 2551, 2551W and 25519)
What you are looking at

Recalled BISSELL cordless multi-surface wet dry vacuum (model 2551, 2551W and 25519)

Image: CPSC recall notice Two more views

Check the label first

Compare every letter, number, space and suffix. A similar-looking product with a different suffix may not be part of this recall.

Affected model numbers

Why it was recalled

The circuit board inside the vacuum's battery pack can overheat and smoke, posing a fire hazard.

66
Incident reports to the firm
1
Injuries reported
0
SaferProducts.gov reports

BISSELL has received 66 reports of the vacuum smoking and emitting a burning odor; including five reports of the battery pack catching on fire, three of which resulted in minor property damage and one resulting in a burn injury.

The official remedy

Remedy type: repair
01
What to do

Consumers should immediately stop using the recalled vacuums and contact BISSELL for a free battery pack replacement. Consumers can either take the product to a local BISSELL authorized service center for a free battery pack replacement or schedule a free in-home repair visit from an authorized BISSELL service technician to replace the existing battery pack.

Product and sales details

UnitsAbout 61,000 (In addition, about 4,300 were sold in Canada)
Made inChina
Sold atWalmart stores nationwide and online at www.bissell.com, www.walmart.com, www.qvc.com, www.amazon.com, www.costco.com, www.fingerhut.com, www.acehardware.com, www.kohls.com, and www.wayfair.com
Sales periodJanuary 2019 – November 2022
PriceAbout $360

How to reach the firm

Phone
855-417-7001
9 a.m. to 9 p.m. ET Monday through Friday and 9 a

Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.