Recalled Battery Lithium-Ion Pack
Check the label first
Compare every letter, number, space and suffix. A similar-looking product with a different suffix may not be part of this recall.
Why it was recalled
The battery packs can overheat, posing a fire hazard.
The firm has received five reports of the batteries overheating in consumer homes, one report of a battery overheating in a commercial factory, and one report of a fire in a commercial warehouse. No injuries have been reported.
The official remedy
Consumers should immediately stop using the recalled battery packs and contact the U.S. service center of Ningbo Dooya Mechanic and Electronic to obtain a free replacement battery pack. Consumers will be provided with free return shipping boxes for the recalled batteries.
Product and sales details
How to reach the firm
Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.