What you are looking at
Recalled Ancheer E-Bike with water bottle shaped cylindrical battery
Image: CPSC recall notice
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Check the label first
Compare every letter, number, space and suffix. A similar-looking product with a different suffix may not be part of this recall.
Affected model numbers
Why it was recalled
The lithium-ion batteries can ignite, explode or spark, posing fire, explosion and burn hazards to consumers.
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Incident reports to the firm
1
Injuries reported
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SaferProducts.gov reports
Ancheer has received six reports of incidents involving fire, explosions, or sparks, including four reports of burn injuries.
The official remedy
Remedy type: repair
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What to do
Consumers should stop using the recalled e-bikes immediately and contact Ancheer for a free replacement battery and battery mount.
Product and sales details
UnitsAbout 22,000
Made inChina
Sold atwww.aliexpress.com, www.ancheer.shop, www.amazon.com, www.ebay.com, www.newegg.com, www.overstock.com, www.rakuten.com, www.sears.com, www.walmart.com and www.wish.com
Sales periodJanuary 2016 – June 2022
Price$280 to $930
How to reach the firm
Phone
888-661-1330
9 a.m. to 5 p.m. ET Monday through Friday
Email
service@ancheer.shop
Recall page
www.ancheer.shop/recalls
Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.