Independent reference · Facts sourced from CPSC, ENERGY STAR and DOE Record verified Aug 18, 2026
ItemRecalls.com
Active recall — stop using this product now.
Remedy: free repair · About 19,900 (In addition, about 17 in Canada) units
Recall No. 22-718 Published January 28, 2022

Matrix T1 and T3 Series Commercial Treadmills

The power cord can become loose from the treadmill's power socket, posing a fire hazard. sold at Johnson Health Tech North America and Johnson Fitness & Wellness stores nationwide and online at www.MatrixFitness.com from August 2009 – October 2020 for $3,400 to $8,900.

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Recalled T3xh Treadmill
What you are looking at

Recalled T3xh Treadmill

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Check the label first

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Affected model numbers

Why it was recalled

The power cord can become loose from the treadmill's power socket, posing a fire hazard.

58
Incident reports to the firm
0
Injuries reported
0
SaferProducts.gov reports

Matrix Fitness has received 58 reports of the treadmill's power cord and socket sparking, smoking, and/or melting, including seven reports of fire; two resulting in property damage. No injuries have been reported.

The official remedy

Remedy type: repair
01
What to do

Exercise facilities should ensure that the power cord is completely inserted into the power socket on the treadmills prior to each use, until repaired. Contact Johnson Health Tech North America to schedule a free installation of a power cord bracket. Johnson Health Tech North America is contacting all known purchasers directly.

Product and sales details

UnitsAbout 19,900 (In addition, about 17 in Canada)
Made inChina
Sold atJohnson Health Tech North America and Johnson Fitness & Wellness stores nationwide and online at www.MatrixFitness.com
Sales periodAugust 2009 – October 2020
Price$3,400 to $8,900

How to reach the firm

Phone
866-218-3674
8 a.m. to 5 p.m. CT
Email

Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.