What you are looking at
Recalled VidaXL Steel Pool Ladders (SKU 93188)
Image: CPSC recall notice
Two more views
Check the label first
Compare every letter, number, space and suffix. A similar-looking product with a different suffix may not be part of this recall.
Affected model numbers
Why it was recalled
The steps of the ladder can loosen during use, posing fall and drowning hazards to the user.
0
Incident reports to the firm
0
Injuries reported
0
SaferProducts.gov reports
The firm has received four reports of falls off the pool ladders. No injuries have been reported.
The official remedy
Remedy type: refund
01
What to do
Consumers should immediately stop using the recalled pool ladders and contact VidaXL for a full refund. VidaXL is contacting all purchasers directly and will instruct consumers to remove two of the ladder's steps and dispose of the steps and ladder in the trash.
Product and sales details
UnitsAbout 3,200
Made inChina
Sold atvidaxl.com
Sales periodFebruary 2021 – August 2021
PriceAbout $90
How to reach the firm
Phone
888-854-0905
9 a.m. to 5 p.m. PT Monday through Friday
Email
recall@vidaxl.com
Recall page
www.vidaxl.com
Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.