Independent reference · Facts sourced from CPSC, ENERGY STAR and DOE Record verified Aug 18, 2026
ItemRecalls.com
Active recall — stop using this product now.
Remedy: free repair · About 1,700 units
Recall No. 22-234 Published September 29, 2022

Residential elevators

Young children can become entrapped in the space between the exterior landing (hoistway) door and the interior elevator car door or gate if there is a hazardous gap and suffer serious injuries or death when the elevator is called to another floor. Manufactured by Cambridge Elevating Inc. and sold at Cambridge Elevating and authorized residential elevator dealers nationwide from 1991 through August 2022 for between $12,000 and $60,000 including installation. for $12,000 to $60,000.

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Residential Elevator with Space Between the Exterior Landing (Hoistway) Door and Interior Elevator Car (Accordion) Door. A young child can become entrapped if there is a hazardous gap between the doors.
What you are looking at

Residential Elevator with Space Between the Exterior Landing (Hoistway) Door and Interior Elevator Car (Accordion) Door. A young child can become entrapped if there is a hazardous gap between the doors.

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Check the label first

Compare every letter, number, space and suffix. A similar-looking product with a different suffix may not be part of this recall.

Affected model numbers

Why it was recalled

Young children can become entrapped in the space between the exterior landing (hoistway) door and the interior elevator car door or gate if there is a hazardous gap and suffer serious injuries or death when the elevator is called to another floor.

0
Incident reports to the firm
0
Injuries reported
0
SaferProducts.gov reports

None reported

The official remedy

Remedy type: repair
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What to do

Consumers should keep unsupervised young children away from the recalled residential elevators and contact Cambridge Elevating Inc. for instructions on how to measure for space guards to correct any hazardous gap. Space guards will be provided free of charge and assistance with space guard installation will be provided upon request.

Product and sales details

ManufacturerCambridge Elevating Inc., of Canada
UnitsAbout 1,700
Made inCanada
Sold atCambridge Elevating and authorized residential elevator dealers nationwide from 1991 through August 2022 for between $12,000 and $60,000 including installation.
Price$12,000 to $60,000

How to reach the firm

Phone
866-207-6551
8 a.m. to 5 p.m. ET Monday through Friday
Email

Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.