Recalled Pieps Pro BT and Powder BT Avalanche Transceivers
Check the label first
Compare every letter, number, space and suffix. A similar-looking product with a different suffix may not be part of this recall.
Why it was recalled
The recalled transceivers may not switch from SEND mode into SEARCH mode. If this were to occur, the device would not be able to locate a skier in an avalanche, which could result in severe bodily harm or death if the skier is buried under snow.
Black Diamond has received 26 reports of the search mode on the transceiver not working properly. No injuries have been reported.
The official remedy
Consumers should immediately stop using the recalled transceivers and perform a safety check to verify if the device can switch into Search Mode by following instructions on this website. If the devices are not working properly, please contact Black Diamond to receive a prepaid shipping label to return the recalled transceivers for a free repair or a replacement device.
Product and sales details
How to reach the firm
Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.