Independent reference · Facts sourced from CPSC, ENERGY STAR and DOE Record verified Aug 18, 2026
Active recall — stop using this product now.
Remedy: free replacement · About 1.4 million (In addition, 289,000 were sold in Canada) units
Recall No. 22-159 Published June 16, 2022

Square™ D QO™ Plug-on-Neutral Load Centers, also known as, Load Centers, Breaker Boxes, Electrical Panels

The load center can overheat, posing thermal burn and fire hazards. Manufactured by Schneider Electric USA Inc. and sold at Authorized Schneider Electric distributors and home improvement and hardware stores nationwide and online including Home Depot, Lowe's, and Menard's from February 2020 – January 2022 for $90 to $1,660.

Recalled Indoor Load Center Boxes
What you are looking at

Recalled Indoor Load Center Boxes

Image: CPSC recall notice Two more views

Check the label first

Compare every letter, number, space and suffix. A similar-looking product with a different suffix may not be part of this recall.

Affected model numbers

Why it was recalled

The load center can overheat, posing thermal burn and fire hazards.

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Incident reports to the firm
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Injuries reported
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SaferProducts.gov reports

The firm has received one report of an incident of a loose wire. No injuries have been reported.

The official remedy

Remedy type: replace
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What to do

Schneider Electric is directly contacting all known retailers, distributors, homeowners, and any other individuals that purchased or installed the recalled product. All purchasers and installers should immediately contact Schneider Electric to arrange to have the recalled load centers inspected by trained electricians to determine if replacement or repair is required. This inspection and any resulting replacement or repair is free of charge. Consumers can find the catalog number and date code on indoor load centers inside the door of the panel. Consumers should immediately contact Schneider Electric to arrange to have the recalled load center inspected by a trained electrician to determine if repair is required. This inspection and any resulting repair is free of charge. Consumers who continue to use the load centers while awaiting the free repair should have working smoke alarms in their homes. For uninstalled products, consumers should contact Schneider Electric for a free repair or replacement.

Product and sales details

ManufacturerSchneider Electric USA Inc., of Lexington, Kentucky
UnitsAbout 1.4 million (In addition, 289,000 were sold in Canada)
Made inUnited States
Sold atAuthorized Schneider Electric distributors and home improvement and hardware stores nationwide and online including Home Depot, Lowe's, and Menard's
Sales periodFebruary 2020 – January 2022
Price$90 to $1,660

How to reach the firm

Phone
888-778-2733

Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.