Recalled Indoor Load Center Boxes
Check the label first
Compare every letter, number, space and suffix. A similar-looking product with a different suffix may not be part of this recall.
Why it was recalled
The load center can overheat, posing thermal burn and fire hazards.
The firm has received one report of an incident of a loose wire. No injuries have been reported.
The official remedy
Schneider Electric is directly contacting all known retailers, distributors, homeowners, and any other individuals that purchased or installed the recalled product. All purchasers and installers should immediately contact Schneider Electric to arrange to have the recalled load centers inspected by trained electricians to determine if replacement or repair is required. This inspection and any resulting replacement or repair is free of charge. Consumers can find the catalog number and date code on indoor load centers inside the door of the panel. Consumers should immediately contact Schneider Electric to arrange to have the recalled load center inspected by a trained electrician to determine if repair is required. This inspection and any resulting repair is free of charge. Consumers who continue to use the load centers while awaiting the free repair should have working smoke alarms in their homes. For uninstalled products, consumers should contact Schneider Electric for a free repair or replacement.
Product and sales details
How to reach the firm
Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.