What you are looking at
Recalled Norwex Ceramic Knife
Image: CPSC recall notice
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Affected model numbers
Why it was recalled
The handle on the Norwex ceramic knives can break during use, posing a laceration hazard.
188
Incident reports to the firm
0
Injuries reported
0
SaferProducts.gov reports
The firm has received 188 reports of incidents, including 158 reports of the handle breaking and 30 reports of damage to the knives during shipping. No injuries have been reported.
The official remedy
Remedy type: replace
01
What to do
Consumers should immediately stop using the recalled ceramic knives and contact Norwex USA for information on how to obtain a free replacement and to request a return kit which includes a pre-paid return shipping label.
Product and sales details
UnitsAbout 40,000 (In addition, 2,500 in Canada)
Made inChina
Sold atNorwex USA and Norwex Canada as a promotional product
Sales periodJanuary 2022 – February 2022
How to reach the firm
Phone
833-882-5569
9 a.m to 5 p.m CT Saturday
Email
USNorwexservice@Norwex.com
Recall page
https://norwex.biz/en_US/product-recall
Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.