Recalled 2021 Giant Cypress DX bicycle
Check the label first
Compare every letter, number, space and suffix. A similar-looking product with a different suffix may not be part of this recall.
Why it was recalled
The adjustable handlebar stem on the bicycles can become loose, posing fall and injury hazards.
Giant Bicycle has received 86 reports of the bicycle's handlebar becoming loose including three reports of riders falling off the bicycle.
The official remedy
Consumers should immediately stop using the recalled bicycles and contact Giant Bicycle. Consumers will be instructed to schedule an inspection and free repair at the authorized Giant Bicycles retailer where the consumer purchased the bicycle or any other authorized Giant Bicycle retailer.
Product and sales details
How to reach the firm
Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.