Independent reference · Facts sourced from CPSC, ENERGY STAR and DOE Record verified Aug 18, 2026
Active recall — stop using this product now.
Remedy: free repair · About 19,500 units
Recall No. 22-047 Published January 11, 2022

Savaria and Garaventa branded residential elevators

Young children can become entrapped in the space between the exterior landing (hoistway) door and the interior elevator car door or gate due to a hazardous gap, and suffer serious injuries or death when the elevator is called to another floor. Manufactured by Savaria Corporation and sold at Savaria and Garaventa branded residential elevators and parts were sold nationwide through a network of authorized dealers and, occasionally, directly to consumers from January 1999 – December 2021.

Residential Elevator with Space Between the Exterior Landing (Hoistway) Door and Interior Elevator Car (Accordion) Door. A young child can become entrapped if there is a hazardous gap between the doors.
What you are looking at

Residential Elevator with Space Between the Exterior Landing (Hoistway) Door and Interior Elevator Car (Accordion) Door. A young child can become entrapped if there is a hazardous gap between the doors.

Image: CPSC recall notice Two more views

Check the label first

Compare every letter, number, space and suffix. A similar-looking product with a different suffix may not be part of this recall.

Affected model numbers

Why it was recalled

Young children can become entrapped in the space between the exterior landing (hoistway) door and the interior elevator car door or gate due to a hazardous gap, and suffer serious injuries or death when the elevator is called to another floor.

0
Incident reports to the firm
0
Injuries reported
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SaferProducts.gov reports

None reported

The official remedy

Remedy type: repair
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What to do

Consumers should keep unsupervised young children away from the recalled residential elevators and contact the manufacturers for instructions on how to measure for space guards to correct any hazardous gap. Space guards will be provided free of charge and assistance with space guard installation will be provided on request.

Product and sales details

ManufacturerSavaria Corporation, of Canada
UnitsAbout 19,500
Made inCanada
Sold atSavaria and Garaventa branded residential elevators and parts were sold nationwide through a network of authorized dealers and, occasionally, directly to consumers
Sales periodJanuary 1999 – December 2021

How to reach the firm

Phone
855-983-5520
8 a.m. to 5 p.m. ET Monday through Friday

Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.