Independent reference · Facts sourced from CPSC, ENERGY STAR and DOE Record verified Aug 18, 2026
ItemRecalls.com
Active recall — stop using this product now.
Remedy: full refund · About 33,570 units
Recall No. 22-037 Published December 22, 2021

Royal Sovereign/Royal Centurian portable air conditioners

A faulty drain motor in the air conditioners can ignite the plastic enclosure of the unit, posing fire and burn hazards to consumers and risk of serious injury or death. sold at The recalled portable air conditioners were sold online at Amazon.com and in Sears, COSTCO, Home Depot, BJ's Wholesale Club, and Best Buy stores nationwide from March 2008 – August 2014 for about $290.

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Recalled Portable Air Conditioner
What you are looking at

Recalled Portable Air Conditioner

Image: CPSC recall notice Two more views

Check the label first

Compare every letter, number, space and suffix. A similar-looking product with a different suffix may not be part of this recall.

Affected model numbers
PAC-3012

Why it was recalled

A faulty drain motor in the air conditioners can ignite the plastic enclosure of the unit, posing fire and burn hazards to consumers and risk of serious injury or death.

11
Incident reports to the firm
1
Injuries reported
0
SaferProducts.gov reports

Royal Sovereign is aware of 11 reports of the portable air conditioners catching fire or smoking during use resulting in over $1 million in property damage, two injuries and one death due to smoke inhalation.

The official remedy

Remedy type: refund
01
What to do

Consumers should immediately stop using the recalled portable air conditioners, unplug the unit, follow the instructions online at www.Recall-PAC3012.com for properly severing the electrical cord rendering the unit unusable, and contact Royal Sovereign for a pro-rated refund based on the age of the portable air conditioner. Failure to unplug the unit could result in shock, electrocution, or death.

Product and sales details

UnitsAbout 33,570
Made inChina
Sold atThe recalled portable air conditioners were sold online at Amazon.com and in Sears, COSTCO, Home Depot, BJ's Wholesale Club, and Best Buy stores nationwide
Sales periodMarch 2008 – August 2014
PriceAbout $290

How to reach the firm

Phone
833-947-3699
9 a.m. to 5 p.m. ET

Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.