Independent reference · Facts sourced from CPSC, ENERGY STAR and DOE Record verified Aug 18, 2026
ItemRecalls.com
Active recall — stop using this product now.
Remedy: full refund · About 3,800 (In addition, about 31 were sold in Canada) units
Recall No. 22-003 Published October 6, 2021

ElliptiGO Arc bicycles

The bicycle frame can break while riding, posing fall and injury hazards to the user. sold at Specialty bicycle and fitness stores nationwide and online at www.elliptigo.com and Amazon.com from November 2015 – December 2020 for $500 to $1,500.

View the official CPSC notice Watch this model Jump to the remedy
Recalled ElliptiGO Arc bicycle (side and front views)
What you are looking at

Recalled ElliptiGO Arc bicycle (side and front views)

Image: CPSC recall notice Two more views

Check the label first

Compare every letter, number, space and suffix. A similar-looking product with a different suffix may not be part of this recall.

Affected model numbers

Why it was recalled

The bicycle frame can break while riding, posing fall and injury hazards to the user.

12
Incident reports to the firm
1
Injuries reported
0
SaferProducts.gov reports

ElliptiGO has received 12 reports of broken frames and 11 reports of cracked frames. Six minor injuries resulting from falls have been reported, including lacerations, abrasions, road rash and a broken helmet.

The official remedy

Remedy type: refund
01
What to do

Consumers should immediately stop using the recalled ElliptiGO Arc bicycles and contact ElliptiGO Inc. for a replacement bike, credit or refund. The amount of credit or refund will be prorated based on the age of the bike.

Product and sales details

UnitsAbout 3,800 (In addition, about 31 were sold in Canada)
Made inTaiwan
Sold atSpecialty bicycle and fitness stores nationwide and online at www.elliptigo.com and Amazon.com
Sales periodNovember 2015 – December 2020
Price$500 to $1,500

How to reach the firm

Phone
888-551-0117
9 a.m. to 4:30 p.m. PT Monday through Friday
Email
Recall page
www.elliptigo.com

Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.