SMART Connect Mini Devices

The device's power supply can overheat while charging, and cause the plastic enclosure to fly off, posing fire and injury hazards. sold at The recalled SMART Connect Mini Devices were not sold in stores or online. They were installed as part of Anticimex's pest control service monitoring from March 2020 – October 2020 for $15 to $45.

What you are looking at

Recalled Anticimex SMART Connect Mini Device

Image: CPSC recall notice Two more views

Check the label first

Compare every letter, number, space and suffix. A similar-looking product with a different suffix may not be part of this recall.

Affected model numbers

Why it was recalled

The device's power supply can overheat while charging, and cause the plastic enclosure to fly off, posing fire and injury hazards.

Incident reports to the firm

Injuries reported

SaferProducts.gov reports

The firm has one report of a voltage regulator failure resulting in battery cell failure in a device at an Anticimex facility. No injuries have been reported.

The official remedy

Remedy type: replace

What to do

Consumers should immediately stop using the recalled devices and should not unplug their installed devices until they are contacted by Anticimex to schedule a removal appointment and provide further instructions. The replacement and installation of the new device will be free of charge. Anticimex is directly contacting all known purchasers.

Product and sales details

UnitsAbout 2,750

Made inThailand

Sold atThe recalled SMART Connect Mini Devices were not sold in stores or online. They were installed as part of Anticimex's pest control service monitoring

Sales periodMarch 2020 – October 2020

Price$15 to $45

How to reach the firm

Phone

888-522-5770

8 a.m. to 6 p.m. ET Monday through Friday

Recall page

https://www.anticimex.com/en-us/digital-pest-control

Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.