Independent reference · Facts sourced from CPSC, ENERGY STAR and DOE Record verified Aug 18, 2026
Active recall — stop using this product now.
Remedy: free replacement · About 237,300 units
Recall No. 21-189 Published August 25, 2021

Hovertrax 2.0 Self-Balancing Scooters/Hoverboards with GLW Battery Packs

The lithium-ion GLW battery packs in the self-balancing scooters/hoverboards can overheat, posing a risk of the products smoking, catching fire and/or exploding. sold at Walmart, Target, Toys R Us and other stores nationwide and online at Walmart.com, Amazon.com and other websites from September 2016 through 2018 for about $460. for about $460.

Hovertrax hoverboard containing recalled GLW battery packs
What you are looking at

Hovertrax hoverboard containing recalled GLW battery packs

Image: CPSC recall notice Two more views

Check the label first

Compare every letter, number, space and suffix. A similar-looking product with a different suffix may not be part of this recall.

Affected model numbers

Why it was recalled

The lithium-ion GLW battery packs in the self-balancing scooters/hoverboards can overheat, posing a risk of the products smoking, catching fire and/or exploding.

20
Incident reports to the firm
0
Injuries reported
0
SaferProducts.gov reports

There have been more than 20 reports of Hovertrax 2.0 Self-Balancing Hoverboards containing GLW battery packs overheating, including some reports of smoke or fire. No injuries have been reported.

The official remedy

Remedy type: replace
01
What to do

Consumers should immediately stop using the recalled self-balancing scooters/hoverboards and contact Razor for instructions on how to obtain a prepaid shipping carton to send the GLW battery pack back to Razor, and to receive a free replacement battery pack.

Product and sales details

UnitsAbout 237,300
Made inChina
Sold atWalmart, Target, Toys R Us and other stores nationwide and online at Walmart.com, Amazon.com and other websites from September 2016 through 2018 for about $460.
PriceAbout $460

How to reach the firm

Phone
866-467-2967
8 a.m. to 5 p.m. PT Monday through Friday
Recall page
www.Razor.com

Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.