What you are looking at
Recalled dormakaba Delayed Egress Locks
Image: CPSC recall notice
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Affected model numbers
Why it was recalled
The lockset can fail to open, posing an entrapment hazard and inability to vacate a location in an emergency.
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Incident reports to the firm
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Injuries reported
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SaferProducts.gov reports
The firm has received reports of 56 incidents with the recalled locks. No injuries have been reported.
The official remedy
Remedy type: repair
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What to do
Facilities using the recalled locks should contact the firm for instructions on receiving a free repair of the firmware by a technician.
Product and sales details
ManufacturerShanghai One Top Corporation, of Shanghai, China
UnitsAbout 2,400
Made inChina
Sold atInstalled by contractors nationwide
Sales periodOctober 2019 – March 2021
Price$1,200 to $1,400
Category
Electrical
How to reach the firm
Phone
800-265-6630
8 a.m. to 5 p.m. ET Monday through Friday
Email
DE8310.Recall@dormakaba.com
Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.