What you are looking at
Recalled AeonAir dehumidifier
Image: CPSC recall notice
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Check the label first
Compare every letter, number, space and suffix. A similar-looking product with a different suffix may not be part of this recall.
Affected model numbers
Why it was recalled
The recalled dehumidifiers can overheat and catch fire, posing fire and burn hazards.
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Incident reports to the firm
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Injuries reported
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SaferProducts.gov reports
New Widetech is aware of 107 incidents of the recalled dehumidifiers overheating and/or catching fire, resulting in about $17 million in property damage. No injuries have been reported.
The official remedy
Remedy type: refund
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What to do
Consumers should stop using the dehumidifiers immediately and contact New Widetech for a refund. The amount of the refund will be pro-rated based on the age of the dehumidifier.
Product and sales details
ManufacturerNew Widetech
UnitsAbout 2 million (In addition, about 380,000 in Canada, and about
Made inChina
Sold atLowe's stores, Costco, Walmart, Menards, and other retailers nationwide
Sales periodFebruary 2009 – August 2017
Price$120 to $430
Category
Appliances
How to reach the firm
Phone
877-251-1512
8 a.m. to 7 p.m. ET Monday through Friday
Recall page
www.recallrtr.com/nwtdehumidifier
Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.