Independent reference · Facts sourced from CPSC, ENERGY STAR and DOE Record verified Aug 18, 2026
Active recall — stop using this product now.
Remedy: free replacement · About 735 units
Recall No. 21-085 Published February 24, 2021

Potter Electric Addressable Pull Stations Single/Dual Action

The pull handle on some units can fail to activate the fire alarm system when manually pulled, posing a risk of failure to alert consumers to a fire. Manufactured by Potter Electric Signal Company and sold at Authorized Potter dealers and distributors nationwide from December 2020 – January 2021.

Recalled Single Action Pull Station - Front
What you are looking at

Recalled Single Action Pull Station - Front

Image: CPSC recall notice Two more views

Check the label first

Compare every letter, number, space and suffix. A similar-looking product with a different suffix may not be part of this recall.

Affected model numbers

Why it was recalled

The pull handle on some units can fail to activate the fire alarm system when manually pulled, posing a risk of failure to alert consumers to a fire.

0
Incident reports to the firm
1
Injuries reported
0
SaferProducts.gov reports

No incidents or injuries have been reported.

The official remedy

Remedy type: replace
01
What to do

Consumers should immediately contact Potter Electric or their fire alarm system dealers/installers for a free replacement. All known Potter Electric distributors and dealers/installers have been notified directly by the firm.

Product and sales details

ManufacturerPotter Electric Signal Company, LLC, of St. Louis, Mo.
UnitsAbout 735
Made inUnited States
Sold atAuthorized Potter dealers and distributors nationwide
Sales periodDecember 2020 – January 2021

How to reach the firm

Phone
800-325-3936
8 a.m. to 5 p.m. CT Monday through Friday
Recall page
www.pottersignal.com

Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.