What you are looking at
Recalled chargers and power banks
Image: CPSC recall notice
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Check the label first
Compare every letter, number, space and suffix. A similar-looking product with a different suffix may not be part of this recall.
Affected model numbers
Why it was recalled
The chargers and power banks can overheat, posing a fire hazard.
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Incident reports to the firm
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Injuries reported
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SaferProducts.gov reports
The firm has received four reports of incidents, including two that resulted in fires. One consumer reported that a fire caused $6,000 worth of property damage. No injuries have been reported.
The official remedy
Remedy type: replace
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What to do
Consumers should immediately stop using the chargers and contact Towsleys to receive a credit for a free replacement charger and instructions on disposing of the recalled products.
Product and sales details
ManufacturerShenzhen Huani Electronics Co. Ltd., of China
UnitsAbout 1,500
Made inChina
Sold atCorporate redemption program where employees were able to use credits to redeem corporate merchandise online at www.Acuitymerch.com
Sales periodSeptember 2019 – April 2020
How to reach the firm
Phone
888-510-0488
9 a.m. to 5 p.m. ET Monday through Friday
Email
recall@towsleys.com
Recall page
www.towsleys.com/pbrecall
Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.