Independent reference · Facts sourced from CPSC, ENERGY STAR and DOE Record verified Aug 18, 2026
ItemRecalls.com
Active recall — stop using this product now.
Remedy: refund or replacement · About 2,900 (In addition, about 216 were sold in Canada) units
Recall No. 21-036 Published November 25, 2020

Model Year 2020 Aluminum Santa Cruz and Juliana Bicycles

The aluminum frame pieces could have experienced thermal damage during a non-standard paint stripping operation and can bend or buckle, posing a fall hazard. sold at Bicycle stores nationwide and specialty online retailers from June 2019 – October 2020 for about $2,000.

View the official CPSC notice Watch this model Jump to the remedy
Recalled Santa Cruz Bicycle: Nomad 4a Aluminum – Black
What you are looking at

Recalled Santa Cruz Bicycle: Nomad 4a Aluminum – Black

Image: CPSC recall notice Two more views

Check the label first

Compare every letter, number, space and suffix. A similar-looking product with a different suffix may not be part of this recall.

Affected model numbers

Why it was recalled

The aluminum frame pieces could have experienced thermal damage during a non-standard paint stripping operation and can bend or buckle, posing a fall hazard.

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Incident reports to the firm
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Injuries reported
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SaferProducts.gov reports

Santa Cruz has received four reports of the recalled aluminum frame bicycle pieces bending or buckling. No injuries have been reported.

The official remedy

Remedy type: refund or replace
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What to do

Consumers should immediately stop using the recalled bicycles with aluminum frames and contact the firm to arrange for a free inspection. Consumers with affected frames can choose either a free replacement aluminum frame or a refund voucher for the value of the recalled frame.

Product and sales details

UnitsAbout 2,900 (In addition, about 216 were sold in Canada)
Made inChina
Sold atBicycle stores nationwide and specialty online retailers
Sales periodJune 2019 – October 2020
PriceAbout $2,000

How to reach the firm

Phone
833-944-8335
9 a.m. to 5p.m. PT Monday through Friday
Email

Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.