What you are looking at
Recalled Schneider Electric Surgeloc Surge Protection Device
Image: CPSC recall notice
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Compare every letter, number, space and suffix. A similar-looking product with a different suffix may not be part of this recall.
Affected model numbers
Why it was recalled
The Surgeloc Surge Protection Device can experience an arc event, which can result in a fire hazard.
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Incident reports to the firm
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Injuries reported
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SaferProducts.gov reports
The firm has received one report of an arcing incident that caused smoke damage to the wall in a commercial location. No injuries have been reported.
The official remedy
Remedy type: replace
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What to do
Consumers should immediately stop using the recalled surge protection devices and contact Schneider Electric for instructions on receiving a free equivalent replacement surge protector.
Product and sales details
ManufacturerSchneider Electric Systems USA, Inc., of Foxboro, Mass.
UnitsAbout 47,250
Made inMexico
Sold atAuthorized Schneider Electric distributors
Sales periodJanuary 2013 – August 2020
Price$400 to $1,200
How to reach the firm
Phone
800-577-7353
8 a.m. to 5 p.m. ET Monday through Friday or online at www
Recall page
www.se.com/us/surgeloc-safetynotice
Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.