Independent reference · Facts sourced from CPSC, ENERGY STAR and DOE Record verified Aug 18, 2026
ItemRecalls.com
Active recall — stop using this product now.
Remedy: free repair · About 370 (In addition, about 1,050 units were sold in Canada) ( units
Grills & fireplaces Recall No. 20-768 Published July 30, 2020

Valor H5 gas fireplace

Delayed ignition due to pilot degradation can cause gas in the fireplace to accumulate prior to burner ignition. When ignition takes place, it can cause the glass window to shatter, posing burn and laceration hazards. Manufactured by Miles Industries Ltd. and sold at Southern Fireplaces & More, Custom Hearth, On Fire, Abercrombie & Co., Southern Hearth & Patio stores and other Specialty Hearth stores from July 2014 – March 2020 for $3,700 to $5,500.

View the official CPSC notice Watch this model Jump to the remedy
Recalled Valor H5 gas fireplace, model 1150ILP and 1150JLP
What you are looking at

Recalled Valor H5 gas fireplace, model 1150ILP and 1150JLP

Image: CPSC recall notice Two more views

Check the label first

Compare every letter, number, space and suffix. A similar-looking product with a different suffix may not be part of this recall.

Affected model numbers

Why it was recalled

Delayed ignition due to pilot degradation can cause gas in the fireplace to accumulate prior to burner ignition. When ignition takes place, it can cause the glass window to shatter, posing burn and laceration hazards.

0
Incident reports to the firm
0
Injuries reported
0
SaferProducts.gov reports

Miles Industries has received one report of delayed ignition in the United States. No injuries have been reported.

The official remedy

Remedy type: repair
01
What to do

Consumers should immediately stop using the recalled fireplaces and contact their Valor fireplace retailer or contractor to schedule a free repair. Miles Industries is contacting all known purchasers directly.

Product and sales details

ManufacturerMiles Industries Ltd., of Canada
UnitsAbout 370 (In addition, about 1,050 units were sold in Canada) (
Made inCanada
Sold atSouthern Fireplaces & More, Custom Hearth, On Fire, Abercrombie & Co., Southern Hearth & Patio stores and other Specialty Hearth stores
Sales periodJuly 2014 – March 2020
Price$3,700 to $5,500
Category Grills & fireplaces

How to reach the firm

Phone
866-420-3360
7 a.m. to 3:30 p.m. PT Monday through Friday
Email

Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.

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