Independent reference · Facts sourced from CPSC, ENERGY STAR and DOE Record verified Aug 18, 2026
Active recall — stop using this product now.
Remedy: free replacement · About 8,000 units
Recall No. 20-724 Published March 18, 2020

NumbSkin pain relief cream with lidocaine

The packaging is not child resistant as required by the Poison Prevention Packaging Act. The pain relieving cream contains lidocaine, posing a risk of poisoning to young children if they put it on their skin or ingest it. sold at Amazon.com from October 2019 – February 2020 for about $25.

Recalled NumbSkin pain relief cream
What you are looking at

Recalled NumbSkin pain relief cream

Image: CPSC recall notice Two more views

Check the label first

Compare every letter, number, space and suffix. A similar-looking product with a different suffix may not be part of this recall.

Affected model numbers

Why it was recalled

The packaging is not child resistant as required by the Poison Prevention Packaging Act. The pain relieving cream contains lidocaine, posing a risk of poisoning to young children if they put it on their skin or ingest it.

0
Incident reports to the firm
0
Injuries reported
0
SaferProducts.gov reports

None reported.

The official remedy

Remedy type: replace
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What to do

Consumers should immediately store the pain relief cream in a safe location out of reach of children and contact SeeNext Venture for instructions on how to dispose or return it and to receive a free replacement similar product with a child-resistant cap. Amazon is contacting all known purchasers directly.

Product and sales details

UnitsAbout 8,000
Made inCanada
Sold atAmazon.com
Sales periodOctober 2019 – February 2020
PriceAbout $25

How to reach the firm

Phone
844-700-6862
9 a.m. to 6 p.m. PT Monday through Saturday
Email
Recall page
www.numbskin.com

Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.