Independent reference · Facts sourced from CPSC, ENERGY STAR and DOE Record verified Aug 18, 2026
Active recall — stop using this product now.
Remedy: free replacement · About 65,000 (In addition, about 159 were sold in Canada) units
Recall No. 20-707 Published November 7, 2019

Series I power adapters for Skylight digital photo frames

The power adapter casing can break when plugged into an electrical outlet, exposing its metal prongs, posing an electrical shock hazard. sold at www.skylightframe.com and Amazon.com, and in Von Maur stores nationwide from April 2018 – March 2019 for about $160.

Recalled Series I Adapter for Skylight Digital Photo Frames
What you are looking at

Recalled Series I Adapter for Skylight Digital Photo Frames

Image: CPSC recall notice Two more views

Check the label first

Compare every letter, number, space and suffix. A similar-looking product with a different suffix may not be part of this recall.

Affected model numbers
UPC codes
679113611535

Why it was recalled

The power adapter casing can break when plugged into an electrical outlet, exposing its metal prongs, posing an electrical shock hazard.

0
Incident reports to the firm
0
Injuries reported
0
SaferProducts.gov reports

Skylight has received eight reports of adapters breaking and exposing their metal prongs, including one report of an electric shock to a consumer.

The official remedy

Remedy type: replace
01
What to do

Consumers should immediately stop using the recalled adapters and contact Skylight for instructions on proper disposal and how to receive a free replacement adapter. Skylight is contacting all known purchasers directly.

Product and sales details

UnitsAbout 65,000 (In addition, about 159 were sold in Canada)
Made inChina
Sold atwww.skylightframe.com and Amazon.com, and in Von Maur stores nationwide
Sales periodApril 2018 – March 2019
PriceAbout $160

How to reach the firm

Phone
888-359-4389
8 a.m. to 7 p.m. ET Monday through Friday
Email
Recall page
www.skylightframe.com

Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.