What you are looking at
Recalled Spider Climb vertical playground climber with multi-level platforms
Image: CPSC recall notice
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Check the label first
Compare every letter, number, space and suffix. A similar-looking product with a different suffix may not be part of this recall.
Affected model numbers
Why it was recalled
The climbing level platforms were designed too far apart, posing a fall hazard to children who can fall climbing from one level to the next.
34
Incident reports to the firm
1
Injuries reported
0
SaferProducts.gov reports
There have been 37 incidents resulting in 34 reports of injuries.
The official remedy
Remedy type: repair
01
What to do
Soft Play has contacted all purchasers directly and installed all additional platforms free of charge to reduce the distance between platforms.
Product and sales details
ManufacturerSoft Play LLC, of Huntersville, N.C.
UnitsAbout 200
Made inUnited States
Sold atExclusively to and installed at about 200 McDonald's Restaurant Play Places nationwide
Sales periodFebruary 2016 – October 2018
PriceAbout $350
How to reach the firm
Phone
704-948-3442
8 a.m. to 5 p.m. ET Monday through Friday
Recall page
www.softplay.com
Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.