Independent reference · Facts sourced from CPSC, ENERGY STAR and DOE Record verified Aug 18, 2026
Active recall — stop using this product now.
Remedy: free repair · About 11,600 units
Recall No. 20-188 Published September 23, 2020

Electric bicycles

An improperly manufactured electrical cable can cause the bicycle to accelerate unexpectedly, posing a fall hazard to the user. sold at Bicycle stores nationwide and online at www.pedego.com from January 2018 – August 2020 for $3,000 to $4,700.

Recalled Interceptor (including Platinum Edition)
What you are looking at

Recalled Interceptor (including Platinum Edition)

Image: CPSC recall notice Two more views

Check the label first

Compare every letter, number, space and suffix. A similar-looking product with a different suffix may not be part of this recall.

Affected model numbers

Why it was recalled

An improperly manufactured electrical cable can cause the bicycle to accelerate unexpectedly, posing a fall hazard to the user.

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Incident reports to the firm
0
Injuries reported
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SaferProducts.gov reports

Pedego has received five reports of the bike's electrical cable malfunctioning, causing the bike to unexpectedly accelerate. No injuries have been reported.

The official remedy

Remedy type: repair
01
What to do

Consumers should immediately stop using the recalled bicycles and contact a local Pedego dealer to arrange for a free repair.

Product and sales details

UnitsAbout 11,600
Made inChina
Sold atBicycle stores nationwide and online at www.pedego.com
Sales periodJanuary 2018 – August 2020
Price$3,000 to $4,700

How to reach the firm

Phone
888-871-7115
10 a.m. to 7 p.m. ET Sunday through Saturday

Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.