What you are looking at
Recalled WHILL Model Ci
Image: CPSC recall notice
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Check the label first
Compare every letter, number, space and suffix. A similar-looking product with a different suffix may not be part of this recall.
Affected model numbers
Why it was recalled
The vehicle's control pad can malfunction causing the power to turn on/off and the speed to increase/decrease, posing crash and injury hazards.
15
Incident reports to the firm
0
Injuries reported
0
SaferProducts.gov reports
There have been 15 reports of device malfunctions. No injuries have been reported.
The official remedy
Remedy type: replace
01
What to do
Consumers should immediately stop using the recalled personal mobility vehicle and contact WHILL for a free replacement control pad.
Product and sales details
ManufacturerWHILL, Inc. (Japan), of Japan
UnitsAbout 1,160
Made inTaiwan
Sold atspinlife.com, scootaround.com, accessnsm.com and topmobility.com and other online retailers
Sales periodNovember 2017 – September 2019
PriceAbout $4,500
Category
Furniture
How to reach the firm
Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.