What you are looking at
Recalled Instinct (29” wheel) Aluminum Alloy Bicycle (all color schemes are included in the recall)
Image: CPSC recall notice
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Check the label first
Compare every letter, number, space and suffix. A similar-looking product with a different suffix may not be part of this recall.
Affected model numbers
Why it was recalled
The bicycle's front frame triangle can crack and cause separation of the head tube from the frame, posing fall and injury hazards.
12
Incident reports to the firm
1
Injuries reported
0
SaferProducts.gov reports
The firm has received 12 reports of front triangles cracking. There have been no reports of injuries.
The official remedy
Remedy type: repair
01
What to do
Consumers should stop using the recalled bicycles immediately and contact Rocky Mountain for information on how to receive a free replacement front triangle.
Product and sales details
ManufacturerRocky Mountain Bicycles, of Canada
UnitsAbout 1,530 (In addition, about 1,470 were sold in Canada)
Made inTaiwan
Sold atIndependent bicycle stores nationwide
Sales periodAugust 2017 – June 2020
Price$2,600 to $4,700
How to reach the firm
Phone
877-744-1515
9 a.m. to 8 p.m. ET Monday through Friday or online at www
Recall page
www.bikes.com/en/safety-recall
Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.