Independent reference · Facts sourced from CPSC, ENERGY STAR and DOE Record verified Aug 18, 2026
ItemRecalls.com
Active recall — stop using this product now.
Remedy: free replacement · About 15,000 units
Recall No. 20-139 Published June 17, 2020

Charging Cable for Relay Screenless Communication Devices

The charging cable can overheat and partially melt, posing a burn hazard. sold at Relay devices packaged with recalled charging cables were sold at Relaygo.com, Target, and Amazon beginning in May 2018 for between $49 to $100. Individual recalled cables were sold on Relaygo.com for about $15.00 from May 2018 – May 2019 for about $15.

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Recalled Charging Cable for Relay Screenless Communication Device
What you are looking at

Recalled Charging Cable for Relay Screenless Communication Device

Image: CPSC recall notice Two more views

Check the label first

Compare every letter, number, space and suffix. A similar-looking product with a different suffix may not be part of this recall.

Affected model numbers

Why it was recalled

The charging cable can overheat and partially melt, posing a burn hazard.

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Incident reports to the firm
0
Injuries reported
0
SaferProducts.gov reports

Republic has received two reports of incidents of the charging cable overheating. No injuries have been reported.

The official remedy

Remedy type: replace
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What to do

Consumers should immediately stop using the recalled charging cables and contact Republic Wireless for a free replacement charging cable. Republic Wireless is contacting consumers of affected products who have active accounts to provide free replacement cables. Customers who purchased a Relay device but do not currently have an active account can contact Republic Wireless to determine if they have an affected product and to obtain a free replacement.

Product and sales details

UnitsAbout 15,000
Made inChina
Sold atRelay devices packaged with recalled charging cables were sold at Relaygo.com, Target, and Amazon beginning in May 2018 for between $49 to $100. Individual recalled cables were sold on Relaygo.com for about $15.00
Sales periodMay 2018 – May 2019
PriceAbout $15

How to reach the firm

Phone
833-832-0053
Email

Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.