Independent reference · Facts sourced from CPSC, ENERGY STAR and DOE Record verified Aug 18, 2026
Active recall — stop using this product now.
Remedy: free repair · About 13,400 units
Recall No. 20-137 Published June 17, 2020

HON Office Chairs

The chair's back can break, posing fall and injury hazards to the user. Manufactured by The HON Company LLC and sold at HON or Maxon dealers nationwide as well as online stores including Staples.com and OfficeDepot.com from February 2019 – February 2020 for $135 to $250.

Recalled HON office chair
What you are looking at

Recalled HON office chair

Image: CPSC recall notice Two more views

Check the label first

Compare every letter, number, space and suffix. A similar-looking product with a different suffix may not be part of this recall.

Affected model numbers

Why it was recalled

The chair's back can break, posing fall and injury hazards to the user.

0
Incident reports to the firm
1
Injuries reported
0
SaferProducts.gov reports

HON has received reports of 11 chair backs breaking including two reports of minor injuries.

The official remedy

Remedy type: repair
01
What to do

Consumers should immediately stop using the recalled chairs and contact HON for a free replacement back including installation instructions.

Product and sales details

ManufacturerThe HON Company LLC, of Muscatine, Iowa
UnitsAbout 13,400
Made inUnited States
Sold atHON or Maxon dealers nationwide as well as online stores including Staples.com and OfficeDepot.com
Sales periodFebruary 2019 – February 2020
Price$135 to $250

How to reach the firm

Phone
800-833-3964
8 a.m. to 5 p.m. CT Monday through Friday
Email

Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.