Independent reference · Facts sourced from CPSC, ENERGY STAR and DOE Record verified Aug 18, 2026
Active recall — stop using this product now.
Remedy: full refund · About 1,700 units
Recall No. 20-127 Published May 27, 2020

Wide Fit Kitten Heel Court Pumps

The leather insock in the shoes has elevated levels of Chromium VI, posing a risk of skin irritation. sold at Primark US stores nationwide from January 2019 – November 2019 for about $16.

Wide Fit Kitten Heel Court Pumps
What you are looking at

Image: CPSC recall notice Two more views

Check the label first

Compare every letter, number, space and suffix. A similar-looking product with a different suffix may not be part of this recall.

Affected model numbers

Why it was recalled

The leather insock in the shoes has elevated levels of Chromium VI, posing a risk of skin irritation.

0
Incident reports to the firm
0
Injuries reported
0
SaferProducts.gov reports

None reported

The official remedy

Remedy type: refund
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What to do

Consumers should immediately stop using the recalled shoes and return the shoes to a Primark store for a full refund of the purchase price.

Product and sales details

UnitsAbout 1,700
Made inChina
Sold atPrimark US stores nationwide
Sales periodJanuary 2019 – November 2019
PriceAbout $16

How to reach the firm

Phone
617-946-3236
8 a.m. to 5 p.m. ET Monday through Friday
Recall page
www.primark.com

Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.