What you are looking at
The recalled adapter bears the internal part code "EADP-16CB B"
Image: CPSC recall notice
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Check the label first
Compare every letter, number, space and suffix. A similar-looking product with a different suffix may not be part of this recall.
Affected model numbers
Why it was recalled
The power adapters can overheat, melt and catch fire, posing burn and fire hazards.
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Incident reports to the firm
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Injuries reported
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SaferProducts.gov reports
Epson is aware of 15 incidents worldwide of the adapter melting or catching fire, resulting in property damage. No injuries have been reported.
The official remedy
Remedy type: replace
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What to do
Consumers should immediately stop using the recalled adapters and contact Epson to receive a free replacement adapter.
Product and sales details
UnitsAbout 314,000 (In addition, 25,000 in Canada)
Made inChina (Adapter)
Sold atBest Buy, Office Depot, Staples, Walmart, and department stores nationwide
Sales periodJanuary 2010 – December 2015
Price$55 to $80
Category
Electrical
How to reach the firm
Phone
888-367-2656
8 a.m. to 4 p.m. PT Monday through Friday or online at www
Recall page
www.epson.com
Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.