Independent reference · Facts sourced from CPSC, ENERGY STAR and DOE Record verified Aug 18, 2026
ItemRecalls.com
Active recall — stop using this product now.
Remedy: free replacement · About 1,650 (in addition, about 380 were sold in Canada) units
Recall No. 20-083 Published February 27, 2020

Lennox Ductless Single-Zone and Multi-Zone heat pumps

Internal electrical components can fail, allowing the units to overheat, posing a fire hazard. sold at Lennox independent dealers nationwide from January 2016 – November 2019 for $8,700 to $15,550.

View the official CPSC notice Watch this model Jump to the remedy
Recalled Lennox Ductless Heat Pumps- MPA048S4S MPA048S4M
What you are looking at

Recalled Lennox Ductless Heat Pumps- MPA048S4S MPA048S4M

Image: CPSC recall notice Two more views

Check the label first

Compare every letter, number, space and suffix. A similar-looking product with a different suffix may not be part of this recall.

Affected model numbers

Why it was recalled

Internal electrical components can fail, allowing the units to overheat, posing a fire hazard.

0
Incident reports to the firm
0
Injuries reported
0
SaferProducts.gov reports

The firm has received two reports, both in Canada, of overheating. One report included a small hole in the heat pump motor due to melting and one report of the fan blade and motor catching fire. No injuries have been reported.

The official remedy

Remedy type: replace
01
What to do

Consumers should immediately contact their installing servicer, dealer, or contractor to arrange for a free replacement of the outdoor unit. While awaiting replacement, consumers should monitor the recalled heat pumps while they are being operated and keep foliage and other flammable items at least 24 inches away from the recalled units. Lennox is contacting all known independent dealers about the recall directly. The dealers will contact individual consumers to arrange for recalled outdoor units to be removed and replacement units to be installed.

Product and sales details

UnitsAbout 1,650 (in addition, about 380 were sold in Canada)
Made inChina
Sold atLennox independent dealers nationwide
Sales periodJanuary 2016 – November 2019
Price$8,700 to $15,550

How to reach the firm

Phone
800-527-3506
8 a.m. to 5 p.m. CT Monday through Friday or by clicking on the Recall Notice posting on the landing page of https://www

Verify phone numbers, hours and web addresses on the current CPSC notice before contacting the firm.